Welcome to GoEarthOrganic.com, a website operated by Gavyadhar Organic Pvt. Ltd., referred to as “we,” “us,” “our,” or “Go Earth Organic.” By accessing, browsing, or using our website, you (the “user” or “customer”) acknowledge that you have read, understood, and agreed to be bound by these terms and conditions (“Terms”). If you do not agree with these Terms, you are advised not to use or access our website.

Eligibility and General Use

Age Requirement: By accessing our website, you confirm that you are at least 18 years old or of legal age in your country of residence to enter into legally binding agreements.

Account Registration: Certain features of the site may require registration. You are responsible for providing accurate information during registration and maintaining the confidentiality of your account and password. Go Earth Organic reserves the right to suspend or terminate accounts suspected of being used in violation of these Terms.

Amendments to Terms: We reserve the right to amend or update these Terms at our discretion. Updates will be posted on this page and continued use of the site after such changes constitutes acceptance of the modified Terms.

Products and Services

Product Descriptions: We strive to ensure product information is accurate; however, errors in product descriptions, pricing, and availability may occur. Images and descriptions are for illustration purposes only, and we cannot guarantee that they precisely reflect the final product.

Pricing Policy: Prices are subject to change without notice. Any applicable taxes, duties, and shipping costs will be added to your order at checkout.

Product Availability: Our inventory is subject to availability. In the event an ordered item is unavailable, we will notify you and provide the option of a substitute, backorder, or refund.

Order Acceptance and Cancellation

Order Processing: Placing an item in your cart and completing checkout does not guarantee order acceptance. All orders are subject to our acceptance, and we reserve the right to cancel or refuse orders at any stage due to inaccuracies, suspected fraud, or insufficient stock.

Cancellation by Us: We reserve the right to cancel any order if, in our sole discretion, we believe it violates our policies or applicable law. If we cancel your order, you will receive a notification and a full refund of any amount paid.

Order Modifications: Once placed, an order may not be modified. Please contact our customer service team for assistance with order issues.

Payment Terms

Payment Methods: We accept payments via the payment options listed on our website. You must provide accurate billing and payment information. We are not responsible for any delay in processing if the information provided is incorrect or incomplete.

Payment Security: Our payment processor encrypts and protects your payment details; however, we cannot be held responsible for any third-party breaches that may occur.

Refunds and Credits: Any refunds, credits, or reversals will be processed to the original payment method within a reasonable timeframe.

Shipping, Delivery, and Risk of Loss

Shipping Policy: We ship to addresses within India and select international destinations. Shipping charges and delivery times vary based on destination and chosen shipping method. Delivery estimates are not guaranteed and may vary due to factors beyond our control.

Risk of Loss: All items are shipped using third-party carriers. Risk of loss transfers to the customer once the order has been handed over to the shipping carrier.

International Shipping: For international orders, customers are responsible for customs clearance, duties, taxes, and any additional fees. We are not responsible for delays due to customs processing.

Returns, Exchanges, and Refund Policy

Eligibility for Returns: Only products that are damaged or defective upon receipt are eligible for returns. You must notify us within 3 days of receipt and provide proof of damage or defect.

Non-Returnable Items: Perishable items, sale items, gift cards, and custom orders are non-returnable unless otherwise specified.

Return Process: To initiate a return, please contact our customer service team. Approved returns must be shipped within 7 days in their original packaging, and you will be responsible for shipping costs unless otherwise stated.

Refund Processing: Refunds for eligible returns will be processed within 10 days of receipt and inspection. Refunds will be issued to the original payment method.

Intellectual Property Rights

Ownership: All content on GoEarthOrganic.com, including text, graphics, logos, images, videos, and software, is the exclusive property of Gavyadhar Organic Pvt. Ltd. and is protected under applicable copyright, trademark, and intellectual property laws.

License to Use: You are granted a limited, non-exclusive, revocable license to access and use our website for personal, non-commercial purposes only. You may not copy, reproduce, distribute, or create derivative works without our prior written consent.

Trademarks: All trademarks, service marks, and trade names are proprietary to Go Earth Organic and must not be used in any way that misleads or confuses others regarding the source of products.

User-Generated Content

Content Submission: Any reviews, comments, feedback, or other content submitted to our website or social media platforms become our property. By submitting content, you grant us an unrestricted, perpetual, royalty-free license to use, modify, and distribute such content.

Content Responsibility: You are solely responsible for any content you post. Content that is defamatory, infringing, offensive, or illegal is strictly prohibited.

Removal of Content: We reserve the right to remove any user-generated content that violates these Terms or is deemed inappropriate at our discretion.

Disclaimer of Warranties and Limitation of Liability

Website Availability: GoEarthOrganic.com is provided “as is” and “as available.” We make no warranties, express or implied, that the website will be uninterrupted, error-free, or free from harmful components.

Product Warranties: Except as explicitly stated, we disclaim all warranties, including merchantability, fitness for a particular purpose, and non-infringement. Products sold by Go Earth Organic are provided without any guarantee other than as provided by the manufacturer or supplier.

Limitation of Liability: To the extent permitted by law, we shall not be liable for any direct, indirect, incidental, consequential, or punitive damages resulting from the use of our website or products, including but not limited to loss of profits, goodwill, data, or other intangible losses.

Indemnification

You agree to indemnify, defend, and hold harmless Go Earth Organic, its affiliates, officers, directors, employees, and agents from any claim, loss, liability, or expense arising out of your use of the website, violation of these Terms, or violation of any third-party rights.

Governing Law and Dispute Resolution

Governing Law: These Terms and any disputes shall be governed by the laws of India, without regard to its conflict of law principles.

Jurisdiction: Any disputes arising from or relating to these Terms shall be resolved in the courts of Gujarat, India.

Alternative Dispute Resolution: We may offer dispute resolution through arbitration or mediation to resolve issues amicably.

Privacy and Data Protection

Privacy Policy: Your privacy is important to us. Please review our ‘Privacy Policy’ page for information on how we collect, use, and protect your personal information.

Data Security: While we implement reasonable security measures, we cannot guarantee the absolute security of your data.

Third-Party Links

Our website may contain links to third-party websites. These links are provided for convenience only, and we do not endorse, control, or assume responsibility for the content or practices of these sites.

Termination of Use

We reserve the right to suspend or terminate your access to our website if you violate these Terms or if we believe your actions may harm our business or users. Termination does not relieve you of any obligation to pay for orders placed prior to termination.

Contact Information

For any questions about these Terms, please contact us at info@goearthorganic.com.